We first moved to the San Jose area in 2013 and were fortunate enough to have met Shanna through my companies relocation service. As we had some difficulty finding temporary housing for our larger family, Shanna was truly a blessing to help us research properties that were close to work, offered good schools, a comfortable size, and reasonable pricing. Through her assistance, we were able to find a beautifully remodeled home that met all our requests. She worked with us for several months as we closed on our home in Arizona. Transferring to San Jose was our most challenging move and Shanna was always persistent and patient to meet at inconvenient times which allowed us to make offers quickly in a hot seller’s market. As we enjoyed working with her so much in 2013, we've had a recent opportunity to look for another home in December 2020 and were surprised to see the market was even more challenging than our previous experience. Shanna's professional experience, knowledge of the latest Coronavirus protocols and understanding of the fast-paced housing demand were outstanding! We met with Shanna multiple times within November and her efficiency to schedule appointments, follow up with sellers on property information, contingencies and other buyer’s interest allowed us to make confident decisions. Upon finding the best property, Shanna's responsiveness to prepare offers, maintaining consistent communication with the seller’s Agents, and providing a summary of equivalent valued properties in the same area were extremely helpful for us to make appropriate offers and meet our budget goals. Shanna has always been very knowledgeable, understanding, patient, and not only a great Realtor® but a trusted friend. We intend to work with her again in the future as opportunities arise and highly recommend her services to anyone considering a home in the Bay area!